Scheduled, Current and Recent Service Interruptions

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Scheduled Service Interruptions



Ongoing Sundays, 12:01AM - 05:00AM Local BC Time
Ongoing Tuesdays, 12:01AM - 05:00AM Local BC Time

Services Affected: Stargate Network Services

Stargate has set aside two weekly network maintenance windows to perform scheduled general maintenance on our networking equipment.  We have scheduled our maintenance windows to coincide with our network partners'  maintenance windows of:

Sundays 12:01AM - 05:00AM and

Tuesdays 12:01AM - 05:00AM

Times are local BC times.

This will minimize the total weekly downtime for our customers. Customers will experience network outages during these maintenance windows.

Note that emergency network maintenance will still be performed as needed outside of these weekly maintenance windows. And there will not be outages during every maintenance window.



Sunday, May 2nd, 2021 12:01AM - 05:00AM Local BC Time

Services Affected: Stargate Incoming Mail Service

Stargate has rescheduled maintenance on our incoming mail servers during this regular Sunday morning maintenance window. Clients using the Stargate incoming mail service will experience outages during the maintenance window.



Sunday, April 25th, 2021 12:01AM - 05:00AM Local BC Time - ***POSTPONED***

Services Affected: Stargate Incoming Mail Service

Stargate has scheduled maintenance on our incoming mail servers during this regular Sunday morning maintenance window. Clients using the Stargate incoming mail service will experience outages during the maintenance window.



Current and Recent Service Interruptions



Friday, October 30th, 2020 12:00:00PM Local BC Time

Services Affected: Stargate Office Telephone Lines

Our Stargate office telephone lines appear to be back online.



Thursday, October 29th, 2020 01:00:00PM Local BC Time

Services Affected: Stargate Office Telephone Lines

We have reports of our Stargate office telephone lines not being reachable from multiple carriers. Please send us emails if you need to reach us for the time being. Sorry for the inconvenience.



Friday, March 13th, 2020 04:45:00AM Local BC Time

Services Affected: Telus DSL Connections

All connections seem to have recovered.



Friday, March 13th, 2020 03:00:00AM Local BC Time

Services Affected: Telus DSL Connections

We are seeing a large number of Telus provided DSL connections down since about 2:30AM this morning. We are investigating with Telus.